DHK99's Terms and Conditions

DHK99 (dhk99.vu) is an online gaming platform operating under a valid license. These Terms and Conditions apply to all services, games, promotions, and related activities offered by DHK99.

By registering, logging in, or using the platform in any way, you confirm that you have read, understood, and agreed to these Terms in full.

These Terms are available in both English and Bengali. In the event of any discrepancy, the original version shall take precedence. DHK99 reserves the right to amend these Terms at any time.

To use DHK99's services, you are required to open a personal account. All information provided during registration must be accurate, complete, and up to date.

• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• Keeping your account password confidential is your responsibility. Do not share your password with anyone.
• Any unauthorized access to your account must be reported to DHK99 Support immediately.
• Providing false information during registration may result in permanent account closure.
• DHK99 may request additional identity verification documents at any time.
• Transferring or selling your account is strictly prohibited.

DHK99's services are available to users aged 18 and above only. Accounts found to belong to minors will be closed immediately, and any deposited funds may be forfeited.

DHK99 may request a national ID, passport, or other government-issued document to verify your age at any time. Failure to provide the required documents may result in a temporary account suspension.

Deposits to DHK99 must be made using a payment method registered in your name. Third-party payment methods are not accepted.

• The minimum deposit amount varies by payment method — full details are available on the deposit page.
• Deposits are typically processed within 1–30 minutes.
• We accept mobile banking, bank transfer, e-wallets, and crypto for deposits.
• DHK99 charges no processing fees on deposits.
• DHK99 is obligated to report suspected money laundering or suspicious transactions to the relevant authorities.

Your account must be fully verified before you can withdraw from DHK99. Withdrawals will only be processed to a payment method registered in your name.

• Withdrawals are typically processed within 5 minutes to 2 hours.
• Wagering requirements must be met before withdrawing winnings from a bonus.
• DHK99 may request additional documents to verify your identity before processing a withdrawal.
• Withdrawals may be temporarily suspended in cases of suspicious activity.
• DHK99 charges no platform fees on withdrawals.

All bonuses and promotional offers on DHK99 are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

• Each bonus has its own wagering (rollover) requirement — typically ranging from 5x to 30x.
• The same bonus may not be claimed more than once by the same person or household.
• Bonuses are generally valid for 7–30 days. Any unused bonus will be forfeited upon expiry.
• Using a VPN or proxy to claim bonuses is strictly prohibited.
• DHK99 reserves the right to modify or cancel any bonus offer at any time without prior notice.
• Breaching bonus terms may result in cancellation of the bonus and any associated winnings.

All games on DHK99 are powered by internationally certified Random Number Generator (RNG) technology, ensuring that every game outcome is completely fair and not predetermined.

DHK99 is not responsible for incorrect payments resulting from gaming errors or technical issues. DHK99 reserves the right to void any winnings awarded due to a system error.

• The rules for each game are detailed on that game's own page.
• DHK99 is not liable for bets lost due to internet disconnection.
• Any form of game manipulation or use of automated software is strictly prohibited.

DHK99 believes gaming should be a form of entertainment, not a solution to financial problems. We place responsible gaming at the top of our priorities.

• You have the option to set deposit limits, bet limits, and session limits.
• You can use the self-exclusion option to suspend your account for a set period.
• Our support team is available to assist with any gaming-related issues.
• If signs of excessive gaming are detected, DHK99 may take proactive action on its own initiative.

The following activities are strictly prohibited at DHK99. Violations may result in permanent account closure and forfeiture of all balances.

• Creating multiple accounts to take advantage of bonus offers.
• Money laundering or transacting with funds of illegal origin.
• Using game hacking, cheating, or manipulation software.
• Attempting to convert bonuses through artificial bet patterns.
• Accessing the platform from a restricted region using a VPN.
• Unauthorized access to another user's account or account sharing.
• Misconduct or harassment toward DHK99 staff.

DHK99 takes the privacy of your personal information seriously. Full details on how we collect, use, and protect your data are available in our Privacy Policy.

• Your information is never sold to third parties.
• All data is secured with 256-bit SSL encryption.
• Information may be disclosed to authorities when required by legal obligation.
• For more details Privacy Policy Page View.

DHK99 reserves the right to temporarily or permanently suspend an account without notice in the following circumstances.

• In cases of Terms & Conditions violations.
• False information or fraudulent activity.
• For extended periods of inactivity (12 months or more).
• If you requested it yourself — contact support.

Prior to closing an account, DHK99 will make reasonable efforts to return any verifiable balance, except in cases involving a breach of the rules.

DHK99 reserves the right to update these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For major changes, you will be notified via your registered email or app notification. Continued use of DHK99 after any changes constitutes acceptance of the updated terms.